Dubai Parks and Resorts

• Park admission ticket as per selected option.
  
• Rides and shows vary based on selected ticket option.
  
• Services provided as per the booked transfers: ticket-only or private.
  

NOTE: Please check Option wise inclusions for every product before booking

• All personal expenses spend for shopping, dining etc on-site.

• Arrive at the theme park and proceed to the entrance gate.
• Present pre-booked tickets for entry.
• Check the park map and schedule for any special events or shows throughout the day
• Start your day with the major attractions and rides based on your preferences at Motiongate
• Enjoy the fast-paced, high-intensity rides and attractions.
• Take a short break to relax and recharge.
• There are several dining options available, ranging from quick bites to sit-down restaurants. Choose according to your preference
• Use this time to plan your next activities and explore other areas of the park.
• Depending on your interest and available time, choose between visiting Legoland Dubai or Legoland Water Park.
  
• As the day progresses, explore more attractions or revisit your favorites
• Browse through gift shops and boutiques within the park.
• Purchase souvenirs, merchandise, or memorabilia to commemorate your visit.(Additional charges)
• Take a moment to reflect on your day and capture any last-minute photos
• Say goodbye to the theme park and exit the premises.
• Please note : This itinerary can be adjusted based on the theme park and attractions. Please check the park’s website or contact customer service for updates before your visit.

• Carry a photo ID, since it may be requested at entry
• Transfers, where booked, are arranged from your Dubai hotel or residence only
• There is no refund for unused or partially used services once the visit has started
• Children must be accompanied by an adult at all times inside the parks
• Outside food and drinks are not permitted inside the park
• Transfer timings may shift by 30 to 60 minutes depending on traffic and your pickup location
• Some rides or attractions may be closed for maintenance or upgrades on any given day
• LEGOLAND Water Park is closed on Wednesdays
• Confirm which parks your specific ticket option covers before you travel to the venue

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.